Licensing FAQ

Q. What does a 1 developer license or a 4-developer license mean?
The licensing of our controls is done on a per-developer basis. This means that a 1-developer license allows only 1 developer/programmer to use the control during application development. If a team consists of more than 1 developer who will be using the controls during application development, then a 4-developer, 8-developer or a site license is required. A site license allows any number of developers at a company's physical location to use the controls during application development.

Q. Do the products have a royalty or a runtime license?
No. The products do not have a runtime license nor is a royalty required for redistribution of the control binaries with your application. You can redistribute the control binaries with any number and copies of your applications to any number of end-users.

Q I/We are consultants/contractors using the products in our client's project. Can I reuse the license for another client?
No. You cannot use the same license(s) for developing projects for different clients. The license should be in the name of the client for whom you are developing the project. If you need to use the products in a project being developed for another client, you need a separate license in that client's name.

Q. The company where I work has a license for the controls. Can I use the controls at home?
No. The license is granted only for use by the company who purchased the license. A company license cannot be used at home and a license purchased in an individual's name cannot be used at work.

Q. What are the benefits of the Support And Upgrade Subscription?
A current Support And Upgrade Subscription gives you the following premium benefits :

• Free major and minor version upgrades and hotfixes.
• Priority technical support.
• New samples, tips and how-to topics from time-to-time.
• Access to beta products.

Q. Does the license expire if the Support And Upgrade Subscription expires?
No. Your licence does not expire even if your Support Subscription expires. You can use the products indefinitely even after the Support Subscription expires.

Q. How long does my Support And Upgrade Subscription remain valid?
Your subscription duration is for 1 year from date of purchase or renewal.

Q. My Support And Upgrade Subscription is about to expire. What should I do?
You must renew your subscription to continue to receive the latest versions for free along with all the other benefits of the subscription. To renew your subscription, select the "Subscription Renewal" option on the product order page.

Note that you may or may not receive notifications from LogicNP Software about the pending expiry of your subscription. It is your responsibility to renew your subscription when it is about to expire. You can renew your subscription as early as your want without losing any days because the new subscription comes into effect only after your current subscription expired.

Q. When can I renew my subscription?
You must renew your subscription before the expiry of your current subscription You can renew your subscription anytime before your current subscription has expired; you will not lose any days as the new subscription will come into effect on the day your current subscription ends. In effect, your current subscription will be extended by 1 year.

If you do not renew your subscription before the expiry of your current subscription, your subscription is considered as lapsed and you will not  be eligible for free upgrades and other benefits anymore.

Q. My subscription has lapsed/I have only the license without subscription. How can I get the latest version?
Opting for a license with the Support And Upgrade Subscription and renewing your subscription each year to keep it current is the best and the most cost-effective way to receive all new major and minor versions as they are released. In case your subscription has lapsed or you did not originally purchase a subscription and you want to upgrade to the latest version or avail of the other benefits of the subscription, click here.

Q. Do you have academic discounts?
We do have academic discounts if the controls will be used in software developed for education/ research purposes. Please contact sales@ssware.com for more information.

Q. I have other doubts/questions.
Just send us an email at sales@ssware.com if you need any more clarification or information.